Okay, excuse me. If I'm using this form expressly to re-establish access into my paycheck card account because you guys required some excessively convoluted password that is well outside the amount of effort that goes into the Universal Standard Taizen Passwords, then excuse me if I have to call you and bitch for three consecutive minutes over how incredibly retarded your website is- I don't have the old password, that's why I'm here- And how the hell is that the only required field? Especially when there's some blurb at the bottom mentioning that new passwords must be between 8 to 12 characters and contain a capital, a lowercase letter, and a number? The only way I can check now if I'm getting my pay is if I were to call their number and navigate their stupid-ass automated bullshit and wait for it to decide to tell me what my balance is. I hate you.