Amazon and Bad Sellers

Posted by death on Sept. 30, 2013, 3:19 p.m.

2 Weeks ago when my PC crashed, I was considering a lot of different options about how to get replacement parts. I bought multiple parts from stores and eventually found one that worked, however I also placed an order on Amazon for a replacement as well. Of course it took over a week to arrive despite the fact that i paid additional for faster shipping.

When i finally got the package, i was excited. I had ordered the exact model that i previously had for my power supply so i knew it would be compatible. When i opened the box, i was extremely disappointed… I got a fake. Some sort of cheap Chinese knock off that didn't even have the right cables i needed. It wasn't even the same wattage either. I was pretty pissed off.

But i thought "no problem, i can just ship it back, Amazon is cool like that." So that's what i did. I had to pay $12 to ship it back too. This brings the total amount of money i spent on a fake product to nearly $50.

A week after having shipped it back to the seller, i get an email from the seller and here is exactly what it says:

Quote:

The item you return to me which is not buy from me, I am selling PSAZ-CP600 600W power supply ( black color ),

why you ship a used defected silver color LPG8 630W power supply to me , I never carry or list the LPG8 630W , Please return the original PSAZ-CP600 to me for refund.

This is just plain out insulting. He's basically claiming that I, for some reason, spent my money to send back a different item than what i received. And for what? What reason would I have to do that? What do i get in return? Nothing!

To make matters worse, he sends me 2 pictures, one of the product he sent me, with a caption saying "what the buyer sent" and another picture of the REAL product i wanted with a caption saying "what i was selling".

So he actually does have the product i wanted, so this was either a scam or a sick joke. Either way, i'[m out of $50 and from what i've read about Amazon's policy is that i won't be able to get a refund unless the seller chooses to give it to me, which seems highly unlikely given the circumstances.

So i learned my lesson about online shopping. It's surprising too because i have bought a lot of things online and never had this problem before. This is the first time i experienced something like this and sadly, i think it's ruined online shopping for me. I can no longer confidently purchase things online without fear of losing my money and time.

Consider this a warning to anyone who hasn't bought things online yet or does but has not experienced this yet. Be careful with your online purchases, you have control over what you are getting.

Comments

JuurianChi 11 years, 1 month ago

Always check who your Retailer is when buying from amazon.

As you have just illustrated, not all sellers are the same.

Amazon provides access to a vast number of great products, yes.

But it can't guarantee a perfect experience since everyone under the sun can sell a product there nowadays.

I had to buy my PC a new power doohickey a few months back.

I bought it from TigerDirect.

death 11 years, 1 month ago

No way, i bought my replacement from the same place lol. Where do you live? I thought they were fairly small, i bought it from a store right down the street from where i live.

The thing that's odd about this, is that i always look at the seller. This seller has a 99% rating, all the feedback in the past 12 months were 5/5's. So why the hell did i get screwed? Just my damn luck…

JuurianChi 11 years, 1 month ago

I'm in the Western New York area, but I didn't know they had a physical location.

That's interesting.

death 11 years, 1 month ago

Yeah, it's pretty new. It was just built a few months ago. I live in Orlando and it's the only one i've seen around here so i'm not sure how many buildings they actually have. I do know they have a website too though, i'm guessing they might have started as a website? It's pretty heavily advertised right on the front of the building.

carritohmc 11 years, 1 month ago

Man that sucks. I've bought plenty of things from Amazon and haven't really had any problems, although I mainly buy directly from them or chain stores. Make sure you rate him accordingly and write a scathing review so that others will avoid him.

death 11 years, 1 month ago

@Carritohmc: already did. Rated a 1/5 on the review, funny thing is he than replied to the review with a similar comment to the one he emailed me.