I'm sitting at the PC shop; I usually don't bother opening on Saturday, but I had a minor backlog (Which has been cleared).
I stumbled upon some very amusing and gratifying articles by one David Thorne; I now have the urge to employ weapons-grade sarcasm against some of my more annoying customers. http://27bslash6.com/p2p2.htmlhttp://27bslash6.com/missy.html
I'm actually printing something like that out to put up on our wall for the customers who complain about our repair charge.