As of this moment, PayPal has successfully defended my account against a third party:
We have reason to believe that your account was accessed by a third party. We have limited access to sensitive PayPal account features in case your account has been accessed by an unauthorized third party. We understand that having limited access can be an inconvenience, but protecting your account is our primary concern.
Now, I was perfectly happy with this and in fact a little proud. PayPal had done what they were supposed to,
protect my moneh.
As much as I'd like to say that was the end of the story and my account was quickly unlocked again and I was back to making transactions, it wasn't. It isn't.
To un-limit my account, I had to do the following three things:
1) Change my password
2) Change my security questions
3) Confirm my location
I did
1 and
2 relatively easily. I just had to log in with my bank account number and change the stuff. Number
3 on the other hand is a problem.
I click on it, and immediately it asks for me to give it my credit card information. I do not have a credit (or debit) card. My parents are 100% against putting their financial information online. So that's out. At first I was confused because I saw no connection to "confirming my location" and adding a CC to their database.
So basically, I think they have made some mistake, because obviously if I only have a bank account attached to the account, I can't "confirm my location" with a nonexistent CC. So naturally I send them an email (aka support ticket) wondering how the hell I'm supposed to do this.
1 day goes by.
Another day goes by.It makes me wonder how the fuck such a popular company can still be in business with service this shitty. As I am writing this, I have my gmail inbox open in another window and I STILL haven't gotten a response to either of 2 emails I sent them.
I do have to give them some credit since they've managed to protect my account from everything. Nothing could penetrate it at this moment. Including me.
Way to go PayPal, you locked me out of my own account. I'm coming with a fucking machete if this isn't resolved in the next week.
It's better than losing your monies. Besides, two days isn't very long for a big company to get back to you at all.
'Shit guys, a company protected my money, and then locked down my account, just in case it was a brute force attack.
Guess what, because I'm in an unusual situation, I can't have it unlocked this fucking instant, and TWO WHOLE DAYS have gone by since e-mailing them!!!!Those bastards, they provide a shit service, and if you don't deal with me, a very small customer, as a priority, I'll assault you'Fixed, now stop being a baby, and deal with it.You probably wouldn't be complaining if someone DID get into your account.
dont mind py
hes just choking on his menstraul cyclebut yea two days is not much to wait for a big company like paypal like wheely over there saidI was thinking the exact opposite, all big companies I've dealt with have MORE people and FASTER service.
Also, the point of this is that it is impossible as of now to un-limit my account. PayPal advertises the CC-optional feature, which is why I have an account.Last, this is just a rant, nothing should be taken too seriously.No, bigger companies take longer.
Shawn, grow up.
You think it's ok to assume you're the most important person in a huge company's eyes? Well you're not, and insulting somebody for saying the blatantly obvious is idiotic, and moronic.Describes you well, then. Carry on.0_o
cool it dude i was just kidding"Shawn, grow up."no :D"You think it's ok to assume you're the most important person in a huge company's eyes?"when did i say that?"Well you're not, and insulting somebody for saying the blatantly obvious is idiotic, and moronic."you need to learn to take a joke man"Describes you well, then. Carry on."yes 'mamI was talking about what HE was saying, in relation to your defense of him by calling me a woman who has biological processes.
"'Shit guys, a company protected my money, and then locked down my account, just in case it was a brute force attack.
Guess what, because I'm in an unusual situation, I can't have it unlocked this fucking instant, and TWO WHOLE DAYS have gone by since e-mailing them!!!!Those bastards, they provide a shit service, and if you don't deal with me, a very small customer, as a priority, I'll assault you'Fixed, now stop being a baby, and deal with it. "and this wasnt insulting him?me thinks you are being a bit of a hypocritemy "defense" of him was just a joke >_>cool it