As of this moment, PayPal has successfully defended my account against a third party:
We have reason to believe that your account was accessed by a third party. We have limited access to sensitive PayPal account features in case your account has been accessed by an unauthorized third party. We understand that having limited access can be an inconvenience, but protecting your account is our primary concern.
Now, I was perfectly happy with this and in fact a little proud. PayPal had done what they were supposed to,
protect my moneh.
As much as I'd like to say that was the end of the story and my account was quickly unlocked again and I was back to making transactions, it wasn't. It isn't.
To un-limit my account, I had to do the following three things:
1) Change my password
2) Change my security questions
3) Confirm my location
I did
1 and
2 relatively easily. I just had to log in with my bank account number and change the stuff. Number
3 on the other hand is a problem.
I click on it, and immediately it asks for me to give it my credit card information. I do not have a credit (or debit) card. My parents are 100% against putting their financial information online. So that's out. At first I was confused because I saw no connection to "confirming my location" and adding a CC to their database.
So basically, I think they have made some mistake, because obviously if I only have a bank account attached to the account, I can't "confirm my location" with a nonexistent CC. So naturally I send them an email (aka support ticket) wondering how the hell I'm supposed to do this.
1 day goes by.
Another day goes by.It makes me wonder how the fuck such a popular company can still be in business with service this shitty. As I am writing this, I have my gmail inbox open in another window and I STILL haven't gotten a response to either of 2 emails I sent them.
I do have to give them some credit since they've managed to protect my account from everything. Nothing could penetrate it at this moment. Including me.
Way to go PayPal, you locked me out of my own account. I'm coming with a fucking machete if this isn't resolved in the next week.
I didn't say I wasn't insulting him ;)
Oh, Okies.My sarcasm detectors need a servicing, I guess. (This was at like, 9AM. I wasn't awake yet :<)You know there are a lot of scam emails sent out that look exactly like official PayPal stuff. If you never put any credit card info in when you signed up for the account, then this is probably a scam. You might want to be careful.
Haha I actually thought of that supercasey, although I was pretty sure about it, had the real domains and everything this time.
Yeah, I was in a bad mood when I wrote that too, nothing like a rant to vent your anger.resolved? =3
You'd think so, except their mail has yet to come.
I did finally get myself a debit card though, so this whole thing might be easily averted.